Member Portal Transformation for Community Health Alliance

Community Health Alliance needed a modern member portal to replace their outdated system. We created an integrated solution that connects WordPress for public content, PowerApps for member applications, and Microsoft 365 for internal management.

The challenge

Outdated member management system with manual processes, poor user experience, and disconnected systems causing data silos.

Our approach

We designed a unified member experience that integrates all touchpoints from application to ongoing engagement.

Implementation

• WordPress-based public portal with member login
• PowerApps for membership applications and renewals
• Power Automate for automated workflows
• Teams integration for member communications
• SharePoint for document management
• Copilot for automated member support

Stack